SD Bullion Review: Fees, Complaints, Products, and More

SD Bullion was founded in 2012 by two visionary doctors, including Dr. Tyler Wall, and has quickly grown to become a prominent player in the online precious metals retail industry. Based in Toledo, Ohio, the organization has achieved great progress in its objective to improve Americans’ financial well-being through precious metals investing.

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SD Bullion specializes in gold, silver, platinum, palladium, and copper bullion goods, and it offers a comprehensive range of coins, bars, and rounds to meet the needs of investors.

The company has built a reputation for its competitive pricing policy, frequently offering the lowest guaranteed prices on precious metals.

SD Bullion’s growth rate has been nothing short of remarkable. In 2022, the company achieved a notable milestone by exceeding $1 billion in sales for the year. This feat contributed to the company’s total sales exceeding $3 billion since its establishment. Such outstanding achievement has not gone ignored, with SD Bullion ranked 96th among online retailers by Digital Commerce 360 in 2023. Furthermore, the company has appeared four times on Inc. Magazine’s list of the 5000 fastest-growing companies, demonstrating its quick growth and market influence.

SD Bullion provides a wide range of services in addition to its primary business of selling precious metals directly. These include gold and silver IRA services for retirement-minded individuals, a repurchase program for those wishing to exit their precious metals holdings, and the SD Depository for secure storage. This comprehensive approach enables SD Bullion to assist investors throughout their precious metals journey.

Education is a key component of SD Bullion’s customer-centric strategy. The company’s website and YouTube channel offer thorough market updates, price charts, and educational content, allowing investors to make informed selections.

SD Bullion operates mostly online from its 40,000-square-foot headquarters and employs approximately 50 individuals. Despite its digital concentration, the company places a high value on customer happiness, as indicated by its BBB A+ rating.

SD Bullion’s focus to speedy shipping, secure transactions, and a varied product range has resonated with clients, resulting in a reported annual revenue of $46.4 million. This figure, while outstanding, most likely underestimates the company’s present financial performance, considering its recent rise.

As SD Bullion expands its presence in the precious metals market, it stays committed to its original ideals of fair pricing, client education, and a diverse range of products and services. With its rapid expansion and customer-centric approach, SD Bullion has established itself as a powerful force in the online precious metals retail industry, set for continuing success in the years ahead.

SD Bullion Fees and Pricing:

SD Bullion is noted for its competitive fees and transparent pricing in the precious metals industry. Here’s an outline of the fees and pricing structure you can expect when dealing with SD Bullion:

Pricing

• Spot Price Dynamics: SD Bullion sets its product prices based on the spot prices of metals, which are continually updated according to market trends.
• Premiums: The premiums charged over the spot price cover the costs associated with the metal’s availability, demand, and operational expenses.
• Volume Discounts: For those looking to invest in bulk, SD Bullion offers discounts, which enhances the investment value, especially for large-scale purchases.

Fees

• Shipping and Insurance: SD Bullion offers free shipping on domestic orders over $199. For orders under this amount, a flat shipping fee of $7.77 is charged. All shipments are insured, providing added security for your precious metals purchases.
• Storage Fees: For those opting for secure storage, the monthly fee starts at $9.99, with the first three months free for new customers. This storage is fully insured and managed through their SD Depository.
• Payment Processing: Payment methods accepted include bank wires, checks, money orders, and credit cards, with specific discounts available for payments via check.

Customer Considerations

• Payment Processing Time: Payments by check or wire can take 1-3 business days to process, impacting how quickly your order can be fulfilled.
• Cancellation and Restocking Fees: If an order is canceled after payment, a cancellation fee of 5% of the order value plus any market loss may apply. Additionally, returns may incur a restocking fee ranging from 3% to 5%.

SD Bullion is appreciated for offering a straightforward and cost-effective route to investing in precious metals, with its competitive pricing and discounts for bulk purchases. The comprehensive details on their pricing and fees ensure there are no surprises, allowing investors to plan their purchases accurately.

SD Bullion Products and Services:

SD Bullion offers a wide range of precious metals products that cater to investors and collectors alike. Here’s an overview of their primary offerings:

Gold Products

• Gold Coins: SD Bullion stocks various popular investment-grade gold coins including American Gold Eagles, Canadian Gold Maple Leafs, and South African Krugerrands. These coins are sought after by both investors and collectors for their gold content and numismatic value.
• Gold Bars: They also offer gold bars in various sizes, from 1 gram to 1 kilogram. These bars come from highly respected mints, ensuring authenticity and purity.

Silver Products

• Silver Coins: Their inventory includes the American Silver Eagle, Canadian Silver Maple Leaf, and other globally recognized silver bullion coins, which are great for both investment and collection purposes.
• Silver Bars: SD Bullion provides silver bars in various sizes, from 1 ounce to 100 ounces, sourced from trusted mints. Silver bars often carry lower premiums than coins and are a cost-effective way to invest in silver.

Platinum and Palladium

In addition to gold and silver, SD Bullion offers platinum and palladium in the form of coins and bars. The Platinum American Eagles and Palladium Maple Leafs are examples of what may be available, catering to investors looking to diversify their precious metals holdings.

Numismatic and Collectible Coins

For collectors, SD Bullion has a selection of numismatic and rare coins, which offer not only the intrinsic value of the metal but also historical and collectible significance.

Copper and Other Metals

Recognizing the growing interest in more accessible precious metals, SD Bullion also offers copper rounds and bars, which are popular among those new to metal investments or looking for an inexpensive entry point into the market.

Precious Metals IRAs

• IRA-Eligible Metals: SD Bullion provides a variety of IRA-approved precious metals products, allowing investors to include physical gold, silver, platinum, and palladium in their retirement accounts.
• IRA Services: They assist customers with the setup and management of Precious Metals IRAs, including coordinating with custodians and secure storage facilities.

SD Bullion is recognized for its comprehensive selection of precious metals and related services, making it a robust choice for those interested in diversifying their investment portfolios with metals. Their offerings combine both popular and unique products, ensuring that there are options suitable for every type of investor and collector.

SD Bullion Reviews, Complaints and Reputation

SD Bullion enjoys a robust reputation in the precious metals industry, supported by strong customer reviews and ratings across various platforms:

Better Business Bureau (BBB)

• Rating: SD Bullion holds an A+ rating from the BBB, indicating high standards in business operations and customer interaction. This top rating reflects a commitment to resolve consumer complaints and maintain customer trust.

Trustpilot

• Rating: On Trustpilot, SD Bullion has an impressive rating, with many customers praising their competitive pricing, fast shipping, and excellent customer service. The positive reviews often highlight the straightforward purchasing process and the quality of the products.

Google Reviews

• Rating: Similarly, SD Bullion’s Google Reviews are overwhelmingly positive, with customers appreciating the ease of navigation on the website, the detailed product descriptions, and the responsive customer service team.

Customer Feedback

• Common Praises: Customers frequently commend SD Bullion for their reliable service, transparency in pricing, and efficient delivery. Many reviewers note that SD Bullion offers some of the best prices in the market, which, coupled with low shipping costs, makes them a preferred dealer for many.
• Areas for Improvement: Although most of the feedback is positive, some reviews mention issues with order fulfillment and the return process. These appear to be isolated incidents rather than widespread problems.

Overall Reputation

SD Bullion is generally viewed as a reliable and trustworthy source for purchasing precious metals, with a strong emphasis on customer satisfaction and competitive pricing. Their commitment to providing a wide range of high-quality products at low costs contributes to their positive reputation among both new and seasoned investors.

For anyone considering buying precious metals, SD Bullion is frequently recommended due to their proven track record and favorable customer reviews.