BOLD Precious Metals Review: Fees, Complaints, Products, and More

Founded in 2015, BOLD Precious Metals has quickly established itself as an innovative player in the precious metals industry. With a mission to bring the precious metals marketplace to the masses, this young company has been making strides in democratizing access to gold and silver investments.

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About BOLD Precious Metals

BOLD Precious Metals was incorporated in January 2015, launching with a clear vision to make precious metals investing more accessible to a wider audience. The company’s founders recognized the intrinsic value of gold and silver currency, especially in light of the precarious nature of fiat-based currency systems.

Comprehensive Product Offerings

From its inception, BOLD Precious Metals has focused on offering popular and trusted bullion products. Their catalog includes:

Bullion Coins:

• American Eagle (Gold & Silver)
• Canadian Maple Leaf (Gold & Silver)
• The Royal Mint Britannia (Gold & Silver)
• South African Krugerrand (Gold & Silver)

Silver Bars:

• Buffalo Silver Bars in various sizes (1 oz, 5 oz, 10 oz, 1 kilo)

This diverse range of products caters to both novice investors and seasoned collectors, providing options for various investment strategies and budgets.

BOLD Precious Metals offers a diverse selection of precious metals, including gold, silver, platinum, and other bullion products, tailored to both collectors and investors. Here’s an overview of their offerings:

Gold Products

BOLD Precious Metals features a wide range of gold items, such as:

• Gold Coins: This includes limited edition and investment-grade coins from world-renowned mints like the Scottsdale Mint, the Pressburg Mint, and others. They offer popular series such as the American Eagles, Canadian Maple Leafs, and Australian Kangaroos.
• Gold Bars: Available in a variety of sizes from 2.5 grams up to 100 grams, sourced from top refineries like PAMP Suisse and Valcambi. These bars are .9999 pure gold, providing a solid option for both new and seasoned investors looking for flexibility and high purity.

Silver Products

Their silver offerings include:

• Silver Coins: BOLD Precious Metals offers a range of beautifully designed coins from mints like Scottsdale Mint and others, featuring series such as the Biblical Silver Coins and EC8 Silver Coins. These coins are known for their detailed artistry and pure silver content.
• Silver Bars: They provide a variety of silver bars, including cast and minted bars from notable mints like Scottsdale and Sunshine Mint. These bars come in different sizes and designs, catering to both investment and collector interests.

Platinum Products

BOLD also offers platinum bars from prestigious institutions like Credit Suisse and PAMP Suisse, which are available in sizes from 1 gram to 10 ounces. These bars are highly sought after for their .9995 purity and the security features they offer.

Unique Features

• Price Match Guarantee: BOLD Precious Metals provides competitive pricing with a price match guarantee, ensuring that customers receive the best prices available on the market.
• Special Collections: They offer thematic and collectible coins, adding value for collectors looking for unique and rare items.

Overall, BOLD Precious Metals stands out for its comprehensive selection of high-quality and competitively priced bullion products, making it a strong choice for both new entrants and experienced investors in the precious metals market.

Strategic Growth and Partnerships

BOLD Precious Metals has shown a commitment to growth and expansion since its founding. Key milestones include:

• September 2019: Affiliation with Germania Mint
• August 2022: Partnership with The Perth Mint Australia

These strategic partnerships have allowed BOLD to expand its product offerings and enhance its credibility in the market.

BOLD Precious Metals Fees and Pricing:

BOLD Precious Metals positions itself as a competitive player in the precious metals market by offering transparent pricing and a range of products that cater to both investors and collectors. Here’s a closer look at their fee structure and pricing approach:

Pricing Strategy

BOLD Precious Metals is known for its competitive pricing model. The company strives to offer some of the lowest prices on bullion products, which is a significant draw for buyers looking for value in their investments.

Price Match Guarantee:

To ensure that they offer the best prices, BOLD Precious Metals provides a price match guarantee. If a customer finds a lower price for the same product on another website, BOLD promises to match this price, ensuring that customers always get the best possible deal.

Fees and Charges

Transparent Fees:

• The company prides itself on having no hidden fees. All costs are clearly outlined during the purchase process, so customers know exactly what they are paying for upfront.

Shipping Costs:

• BOLD Precious Metals offers competitive shipping rates. While not always free, the shipping fees are designed to be low to keep the overall cost of purchasing metals as reasonable as possible. For specific orders and promotions, they might offer free shipping, which is typically highlighted on their website or during promotional periods.

Additional Costs

Insurance and Handling:

Orders are insured and handled with care, ensuring that the products reach customers in pristine condition. While this might add a minor cost to the overall purchase, it provides peace of mind that the investment is protected from potential loss or damage during transit.

International Orders:

For customers ordering from outside the United States, additional fees such as international shipping rates and possible customs duties are applicable. These fees vary depending on the destination country and the size of the order.

BOLD Precious Metals makes a strong case for affordability and transparency in its pricing and fees. By offering a price match guarantee and clear communication of additional costs, the company appeals to cost-conscious buyers who value straightforward transactions. Customers are encouraged to review the specific details of each order to fully understand the associated fees and take advantage of any promotional shipping offers that may be available at the time of purchase.

BOLD Precious Metals Reviews, Complaints, and Reputation

BOLD Precious Metals has received a broad spectrum of customer feedback across multiple review platforms, reflecting a range of customer experiences. Here’s a detailed look at what customers are saying:

Better Business Bureau (BBB) Ratings and Complaints

Accreditation and Rating:

• BOLD Precious Metals is accredited by the BBB and holds an A+ rating. This accreditation suggests a commitment to resolving customer issues and adhering to BBB business standards.

Customer Reviews and Complaints:

• The average customer review rating on BBB is 3.85 out of 5 stars based on 42 reviews. This rating indicates generally positive feedback but includes some critical reviews that highlight areas for improvement.
• Over the past three years, BOLD has closed 16 complaints. The complaints frequently cite issues with product delivery and customer service, including slow shipping and communication challenges during the resolution process.

Trustpilot Ratings

General Satisfaction:

• On Trustpilot, BOLD Precious Metals holds a rating of 3.9 out of 5 stars from 11 reviews. While the number of reviews is relatively small, the feedback is predominantly positive, praising the company’s customer service and quick shipping.

Birdeye Reviews

Extensive Positive Feedback:

• BOLD Precious Metals has a substantial presence on Birdeye, with many reviews highlighting satisfactory experiences. Customers commend the fair pricing, variety of payment options, and quality of the precious metals purchased.

Customer Feedback Themes

Positive Aspects:

• Many reviews across platforms acknowledge the company’s range of products and the ease of the purchasing process. Customers appreciate the fair pricing and the options available for different types of precious metals.

Areas for Improvement:

• Recurring themes in less positive reviews include slow shipping times and less responsive customer service, particularly when issues arise. These areas appear to be significant factors in the dissatisfaction expressed by some customers.

While BOLD Precious Metals generally receives positive reviews, indicating a reliable service and product offering, prospective customers should consider the mixed feedback regarding shipping and customer service. As with any service, potential buyers are encouraged to consider a broad range of reviews to form a well-rounded view of the company’s reputation and service quality. This approach will help ensure that their expectations align with the likely experience based on existing customer feedback.

BOLD Precious Metals Review: Conclusion

Despite being a relatively young company in the precious metals industry, BOLD Precious Metals has shown promising growth. Their expansion of product offerings and formation of strategic partnerships with reputable mints indicate a positive trajectory in the industry.

As the precious metals market continues to attract investors seeking alternatives to traditional financial instruments, companies like BOLD Precious Metals are well-positioned to play a crucial role in making these investments more accessible and understandable to the general public.