Texas Precious Metals Review: Fees, Complaints, Products, and More

Texas Precious Metals is a notable bullion dealer in the US.

Founded in 2010 and based in Shiner, Texas, Texas Precious Metals has quickly established itself as one of the largest precious metals companies in the United States. With a commitment to transparency, customer satisfaction, and innovative products, this company has become a trusted name in the industry.

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Texas Precious Metals Products:

Texas Precious Metals offers a wide range of products to meet diverse investor needs:

• Gold, silver, and platinum coins, bars, and rounds
• Unique products like the Texas Silver Round through their Texas Mint division
• Precious metals storage solutions via the Texas Precious Metals Depository

Detailed Overview of Texas Precious Metals Offerings

Texas Precious Metals provides an extensive range of products and services tailored to investors and collectors of precious metals. Here’s a more detailed look at their offerings across different categories of metals and services:

Gold Products

• Gold Coins and Bullion: Texas Precious Metals offers a variety of gold coins, including popular choices like the American Gold Eagle and Canadian Maple Leaf, as well as gold bullion bars in various sizes ranging from 1 oz to larger bars for substantial investments. These products are highly sought after for their liquidity and investment potential.
• Specialty Gold Items: They also offer specialty gold items, such as commemorative coins and limited edition series, appealing to collectors interested in unique designs and historical themes.

Silver Products

• Texas Silver Rounds: A highlight of their offerings is the Texas Silver Round, which features designs iconic to Texas, such as the Texas State Capitol and the famous Lone Star. These rounds are known for their 99.99% purity and are available in various sizes, including standard rounds and larger mini-monster and monster boxes for bulk investors.
• Silver Coins and Bars: In addition to Texas-themed silver, they offer a wide range of silver products including international silver coins and larger bullion bars, suitable for different investment scales and preferences.

Platinum and Palladium

Texas Precious Metals extends its catalog to include platinum and palladium products, available in coins and bar forms. These metals are appreciated for their rarity and use in various industrial applications, making them a valuable addition to investment portfolios.

Secure Storage and IRA Services

• Texas Precious Metals Depository: For secure storage solutions, Texas Precious Metals offers fully segregated storage in their Texas Precious Metals Depository. This facility ensures state-of-the-art security features and insurance, providing peace of mind for investors who prefer off-site storage of their assets.
• Precious Metals IRAs: They facilitate the inclusion of precious metals in retirement planning through IRA-approved products. They work with clients to roll over existing retirement accounts into precious metals IRAs, offering both traditional and Roth IRA options, among others.

Texas Precious Metals’ Commitment to Customer Service

Texas Precious Metals places a strong emphasis on customer education and satisfaction. They provide extensive information and resources about investing in precious metals, and their customer service is noted for its responsiveness and expertise in guiding both new and experienced investors.

Why Choose Texas Precious Metals?

With a solid track record and a commitment to transparency, Texas Precious Metals is recognized for its integrity and quality service in the precious metals industry. They offer competitive pricing and display all buy and sell prices directly on their website, ensuring clear and upfront communication with their clients.

Texas Precious Metals Fees and Pricing:

The company’s business model is built around customer satisfaction:

• No order minimums, making it accessible to all investors
• Fast order processing, typically within 3 business days
• Free shipping and insurance on all orders
• Acceptance of credit cards for orders up to $10,000

Their “If we don’t have it, we don’t sell it” policy underscores their commitment to transparency and reliability.

Texas Precious Metals offers competitive pricing and a structured fee approach for their services and products. Here’s a breakdown of the fees you can expect:

1. Storage Fees: For those who opt to store their precious metals, Texas Precious Metals provides storage solutions through the Texas Precious Metals Depository. The fees are generally charged quarterly, and the rate depends on the value of the stored metals.
2. IRA Fees: If you’re considering adding precious metals to your IRA, the firm assists with the setup and maintenance of self-directed precious metals IRAs. However, specific fee details for IRA services were not explicitly mentioned, so it’s advisable to contact them directly for exact figures.
3. No Setup or Withdrawal Fees: Notably, Texas Precious Metals does not charge setup or withdrawal fees for transactions made through their Texas Precious Metals Depository, which is a benefit if you’re looking to manage costs effectively.
4. Commission and Premiums: While the company emphasizes a lack of direct commission fees, it’s standard for precious metals purchases to include a premium over the spot price. This premium covers the cost of minting, distributing, and securing the metals.

Texas Precious Metals highlights their commitment to transparency by not involving salespeople or additional commission fees, which can help clients feel more confident about the straightforwardness of their pricing.

For detailed and up-to-date information about all possible fees and pricing, directly contacting Texas Precious Metals would be the best approach. This way, you can receive personalized information that accurately reflects your investment size and preferences.

Impressive Growth and Recognition

Texas Precious Metals’ success is reflected in its numerous accolades:

• A+ rating from the Better Business Bureau
• Recognized as the fastest-growing Aggie-owned business by Texas A&M University in 2014
• Ranked #200 on Inc. Magazine’s Fastest Growing Private Companies in America in 2015

Texas Precious Metals Reviews, Complaints, and Ratings

Texas Precious Metals is a well-regarded company in the precious metals industry, with feedback across several major review platforms. Here’s a more detailed analysis of their ratings:

Better Business Bureau (BBB)

• Rating: Texas Precious Metals holds an A+ rating with the BBB, indicating excellent business practices and customer service commitment. However, the number of reviews and complaints filed through BBB is minimal, suggesting limited user feedback on this platform, which could make it harder to gauge widespread customer experiences.

Yelp Reviews

• Rating: On Yelp, Texas Precious Metals scores 4.5 out of 5 stars from 25 customer reviews. This high rating reflects positive customer interactions, though it’s noteworthy that the number of reviews is relatively small compared to larger platforms. Customers generally praise the service and product quality, but there are mentions of occasional issues with shipping.

Trustpilot

• Rating: The company has an average rating of 3.7 out of 5 stars on Trustpilot, based on a very limited number of reviews. This score suggests moderate satisfaction but also indicates that experiences can vary. The small sample size of reviews on Trustpilot means that these ratings might not fully represent the broader customer base.

Reseller Ratings

• Rating: A more mixed picture emerges on Reseller Ratings, where Texas Precious Metals has a 3.47-star rating from over 3,432 reviews. This platform shows a wider range of customer experiences, highlighting both strengths and areas for improvement. Issues cited include delayed shipping and customer service responses, alongside positive notes on product quality and reliability.

Summary of Customer Feedback

Across the platforms, Texas Precious Metals is often praised for:

• Quality of Products: Customers are generally satisfied with the quality of the precious metals purchased.
• Customer Service: Many reviews highlight positive interactions with customer service, noting professionalism and helpfulness.

However, some recurring issues noted by customers include:

• Shipping Delays: A common concern among negative reviews is the delay in shipping times, which has impacted customer satisfaction.
• Limited Feedback on Some Platforms: The limited number of reviews on platforms like BBB and Trustpilot makes it difficult to get a comprehensive view of the company’s performance from these sources alone.

Texas Precious Metals enjoys a solid reputation with an overall positive feedback trend from customers who appreciate their product quality and customer service.

Notable Achievements

The company’s growth is backed by impressive figures:

• Processed over half a billion dollars in client transactions since 2011
• Sold over 9.3 metric tons of gold and 311 metric tons of silver
• Maintained position as the #1 seller of precious metals coins on Amazon.com since 2015

Innovative Storage Solutions

The Texas Precious Metals Depository offers unique benefits:

• Private, underground storage facility
• 100% insured and audited
• Segregated storage with no setup or withdrawal fees

Educational Focus

Texas Precious Metals emphasizes customer education, helping investors understand the nuances of precious metals investing. This approach aligns with their commitment to transparency and customer empowerment.

Conclusion

Texas Precious Metals has carved out a significant niche in the precious metals industry through its commitment to customer service, product innovation, and transparent business practices. Whether you’re a seasoned investor or new to precious metals, Texas Precious Metals offers a comprehensive suite of products and services to meet your investment needs.