BGASC Review: Fees, Complaints, Products, and More

BGASC is one of the most prominent online retailers of precious metals in the US.

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Founded in 2012, BGASC (Buy Gold and Silver Coins) has quickly established itself as a reputable and customer-focused precious metals dealer. Based in Calabasas, California, this company has become a go-to source for both investors and collectors seeking high-quality precious metals and rare coins. Let’s delve into what makes BGASC stand out in the competitive world of precious metals investment.

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BGASC Product Offerings:

BGASC offers a wide range of products catering to diverse investor needs:

• Gold, silver, platinum, and palladium coins and bars
• Numismatic and rare coins for collectors
• IRA-eligible precious metals for retirement accounts
• Buying and selling services for precious metals

This diverse product line allows BGASC to serve both serious investors and passionate coin collectors.

BGASC offers a diverse range of precious metals products, which include various forms of gold, silver, platinum, palladium, and even copper. Here’s a detailed look at their offerings:

Gold

BGASC’s selection includes both bullion and numismatic gold products:

• Gold Bars: Available in different sizes ranging from gram-sized bars to kilo bars, including well-known brands like PAMP Suisse, Valcambi, and Perth Mint.
• Gold Coins: They offer popular investment-grade coins such as American Eagles, Canadian Maple Leafs, and South African Krugerrands, along with collectible pre-1933 U.S. gold coins and other foreign gold coins.
• Specialty Gold Items: This includes gold jewelry, themed or gift gold products, and gold notes (Goldbacks).

Silver

BGASC provides an extensive range of silver products:

• Silver Coins: Features bullion coins like American Silver Eagles, Canadian Silver Maples, Austrian Silver Philharmonics, and thematic coins such as the America the Beautiful series.
• Silver Bars: Options include bars from 1 oz up to 100 oz, catering to both entry-level buyers and serious investors.
• Specialty Silver Items: This category includes collectibles like silver statues and bullets, as well as fractional silver rounds and themed rounds like Lunar Year series.

Platinum and Palladium

• Platinum Products: Available in bars and coins, including American Platinum Eagles and various sizes of platinum bars.
• Palladium Products: They offer palladium bars and coins, which are gaining popularity among investors for their rarity and industrial demand.

Copper and Other Metals

BGASC also sells copper rounds and bars, which are more economically priced and serve as an alternative investment or collector’s item.

Additional Offerings

• Accessories: They provide storage and display accessories, ensuring collectors and investors have options for the safekeeping and presentation of their metals.
• IRA Eligible Metals: Many of BGASC’s products are eligible for inclusion in precious metals IRAs, allowing for a diversified retirement investment.

BGASC is known for its broad inventory and competitive pricing, making it a strong candidate for both new and experienced precious metals investors looking for variety and reliability in their purchasing options.

Customer-Centric Features

BGASC has implemented several features to enhance the customer experience:

• Free shipping on orders over $199
• Fully insured packages for peace of mind
• No minimum order requirements, making it accessible to all investors
• Multiple payment options for convenience

These features demonstrate BGASC’s commitment to customer satisfaction and accessibility.

BGASC Fees and Pricing:

BGASC is known for its transparent and competitive fee structure, which aligns closely with industry standards, ensuring customers are well aware of the costs involved without hidden charges. Their pricing is very competitive, and they strive to maintain low markups on their products, making them a cost-effective choice for purchasing precious metals.

Overview of Fees and Pricing at BGASC

1. Product Premiums: BGASC adds a premium over the spot price of metals, which varies depending on the type, quantity, and market conditions. This premium includes the costs they incur for procurement and distribution, along with a margin.
2. Shipping Fees: BGASC offers free shipping on orders over $199, which is a common threshold in the precious metals market. For orders under this amount, shipping costs would apply, depending on the shipping method and destination.
3. Payment Fees: Additional fees may apply based on the payment method. For instance, credit card payments might incur a convenience fee to cover processing charges.
4. Sales Tax: Applicable sales tax is charged on orders shipped to states where BGASC has a physical presence or is otherwise obligated to collect tax.
5. IRA Fees: For customers investing in precious metals through an IRA, BGASC does not charge extra fees for this service itself, but standard IRA custodial and storage fees will apply, which are managed by the IRA custodians.

BGASC prides itself on a transparent pricing model that clearly outlines these fees during the purchase process, ensuring customers have a clear understanding of their total costs without surprises.

BGASC Reviews, Complaints, and Reputation On Different Platforms

BGASC’s dedication to quality service is reflected in its impressive ratings:

• A+ rating from the Better Business Bureau (BBB)
• 4.7/5 rating on Focus on the User
• 4.8/5 rating on Trustpilot with over 7,500 reviews

These high ratings underscore the company’s commitment to customer satisfaction and ethical business practices.

BGASC is recognized in the precious metals industry for its dependable service and comprehensive product offerings. Here’s a more detailed breakdown of its ratings on several consumer review platforms:

Trustpilot Ratings

• Rating: BGASC has an excellent rating on Trustpilot, scoring 4.8 out of 5 stars based on over 7,700 reviews. This high rating reflects a strong level of customer satisfaction and is indicative of the company’s reliability and quality of service.
• Customer Feedback: Many reviewers praise BGASC for its user-friendly website, competitive pricing, and the quality of its customer support. Customers often highlight the transparency of transactions and the efficiency of delivery.

Better Business Bureau (BBB)

• Accreditation and Rating: BGASC is accredited by the BBB and has earned an A+ rating, suggesting a strong commitment to customer service and business ethics.
• Customer Reviews: However, the BBB shows a lower average customer rating of about 3 out of 5 stars. While this rating is based on fewer reviews, it points to some variability in customer experiences.
• Complaints and Resolutions: Despite a few complaints, BGASC has demonstrated a proactive approach in addressing and resolving customer issues, which is a positive indicator of their dedication to customer satisfaction.

Direct Customer Testimonials

Testimonials on BGASC’s own website and various forums generally portray a positive experience. Customers commend the straightforward purchasing process, swift shipping, and the professionalism of the customer service team.

Overall Impression

BGASC stands out for its robust product offerings, including gold, silver, platinum, and palladium coins and bars, as well as numismatic collectibles. The company’s strong ratings across multiple review platforms underscore its reputation as a trusted dealer in the precious metals market.

However, the mixed reviews on the BBB suggest there is room for improvement in some areas, particularly in ensuring consistency in customer service and handling specific issues more effectively. Prospective buyers might consider these insights when making decisions about purchasing from BGASC or using its services for investing in precious metals.

Business Approach and Transparency

BGASC distinguishes itself through its business practices:

• Owns its inventory rather than relying on wholesalers
• Emphasizes transparency in pricing and policies
• Focuses on customer education, offering resources and market insights
• Provides strong customer support and personalized attention

This approach ensures that customers receive accurate information and fair pricing for their investments.

Industry Credentials

BGASC’s reputation is further bolstered by its industry affiliations:

• Member of the Certified Coin Exchange
• Certified PCGS dealer
• Member of the NGC Collector’s Society
• Authorized bulk purchaser from the US Mint

These credentials demonstrate BGASC’s commitment to quality and authenticity in the precious metals market.

Limitations to Consider

While BGASC offers many advantages, potential customers should be aware of a few limitations:

• Primarily serves US customers, limiting international accessibility
• Some customers report slow delivery times
• Short return period compared to some competitors

BGASC Review: Conclusion

BGASC has carved out a niche in the precious metals industry by combining a wide product range with a strong focus on customer service and education. With its commitment to transparency, competitive pricing, and quality products, BGASC continues to be a trusted partner for those looking to invest in precious metals or expand their coin collections. Whether you’re a seasoned investor or new to the world of precious metals and numismatics, BGASC offers the products, knowledge, and support to help you achieve your investment or collecting goals.